Terms and Conditions

Terms & Conditions
Last Updated: 8 January 2025

Welcome to CreepyVids! These Terms & Conditions govern your use of our website, [Your Website URL], and the purchase of merchandise through our Shopify store. By accessing or using our website, you agree to comply with these terms. If you do not agree, please refrain from using our services.

1. General Information

  • Business Name: CreepyVids
  • Contact Email: Creepyvidsco@gmail.com

These Terms & Conditions are governed by the laws of the Netherlands and the United States, depending on the user's location, and comply with regulations such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Eligibility

To use our website or purchase merchandise, you must:

  • Be at least 18 years old or have parental/guardian consent.
  • Provide accurate and complete information when placing an order.

3. Orders and Payment

  • Placing an Order: By placing an order, you agree to purchase the merchandise as described and at the listed price.
  • Payment: Payments are securely processed through Shopify's payment system. Accepted methods include major credit cards, PayPal, and other methods listed at checkout.
  • Order Confirmation: You will receive an order confirmation via email upon successful payment.

We reserve the right to refuse or cancel orders if:

  • Products are unavailable.
  • Fraudulent activity is suspected.
  • There is a pricing or description error.

4. Pricing and Taxes

  • All prices are listed in Dollar/Euro and include applicable VAT (if required by law).
  • International customers are responsible for any additional taxes, customs duties, or fees imposed by their country.

5. Shipping and Delivery

  • Shipping Times: Shipping times vary depending on the destination and are provided at checkout.
  • Shipping Costs: Calculated at checkout based on the shipping method and location.
  • Lost or Delayed Packages: We are not responsible for delays caused by customs or courier services but will assist in resolving issues.

6. Returns and Refunds

We want you to be completely satisfied with your purchase.

  • Returns: You may return items within 14 days of receipt (for EU customers, in accordance with the EU Consumer Rights Directive). Items must be unused, in original condition, and include all tags.
  • Refunds: Refunds are issued to the original payment method once the returned item is received and inspected.
  • Exchanges: Exchanges are subject to product availability.
  • Non-Returnable Items: Customized or personalized items cannot be returned unless defective.

To initiate a return or refund, contact us at Creepyvidsco@gmail.com

7. Intellectual Property

All content on our website, including text, images, logos, and designs, is owned by or licensed to CreepyVids and protected under intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.

8. Limitation of Liability

To the fullest extent permitted by law:

  • CreepyVids is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our liability is limited to the purchase price of the item in question.

9. Governing Law

For customers in the Netherlands, these Terms & Conditions are governed by Dutch law.
For customers in the United States, they are governed by the laws of California.
Disputes will be resolved through arbitration or small claims court, as applicable.

10. User Conduct

You agree not to:

  • Use our website for unlawful purposes.
  • Interfere with the security or functionality of the website.
  • Provide false information or impersonate others.

11. Privacy

Your use of our website is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Changes to Terms & Conditions

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with the updated date. Continued use of our website after changes constitutes acceptance of the new terms.

13. Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us by email: Creepyvidsco@gmail.com